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Frequently asked questions (FAQ)

General questions
Sell on GoodsRail is a program that enables you to list and sell your product on GoodsRail.com
Selling on GoodsRail.com is easy. First you list the products that you want to sell on GoodsRail.com marketplace. Customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment or let GoodsRail fulfill the order for you through FBA or Easy ship. GoodsRail will deposit the funds into your bank account after deducting our fees.
You can sell items in the following categories: Cars, bikes, Electronics, Costly Products. Please note that certain categories are restricted and require prior approval before you can start selling.
Fees and Charges
We charge you when you get an order. Listing on GoodsRail.com is free. Refer to Pricing for more details.
You are free to cancel anytime.
GoodsRail will disburse payments to your bank account once a week. You will be eligible to get paid for the order 7 days after the order is confirmed as shipped.
Services
You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the GoodsRail.com catalogue. Once you complete your registration for selling on GoodsRail, you will be guided on the steps needed to list your products.
You can view your orders and manage them through “Manage Order” inside Seller Central( you will have access to sellercentral.GoodsRail.com after your complete registration). If you are using Fulfilment by GoodsRail, your orders will be fulfilled and shipped by GoodsRail. If you are using Easy Ship, you can pack your orders and schedule pickup for our team through your Seller Central account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller Central account.
Yes. GoodsRail helps you protect against fraudulent orders placed on your products and payment fraud
Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on GoodsRail.com. It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by GoodsRail.com to measure your performance.
Yes. VAT and CST are required to sell online in accordance to Indian laws. You need to provide VAT and CST number to GoodsRail at the time of registration. However, if you are selling only VAT exempted categories, then this may not be required. Note that if you start selling any taxable goods you need to register for VAT and CST as per sales tax law and provide VAT and CST to GoodsRail.
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